Shipping & Returns
Shipping Policy
MC DESIGN , 8 Rue de la Sorbonne 75005 Paris , N° TVA : FR80 890012594
With our UPS and DHL delivery service providers, we can deliver to the following countries: France, all countries of the European Union, United-Kingdom, Switzerland and Norway, USA and Canada.
Delivery time: 3/7 working days
At any given time the user has the possibility to track the parcel with the tracking number communicated in the email that informs the user of the order dispatch.
Note: Regarding deliveries outside the European Union, including the United Kingdom, additional custom fees and taxes may be applied and remain at the customer's expense.
Shipping Cost:
France: 10€
Portugal: 5€
Overseas, European Union, Switzerland and Norway: 15€
Europe outside the European Union: 25€
Canada, United States: 30€
Return & Exchange Policy
To make a return, please follow these steps:
- Contact us to receive a return document:
- Print the form and fill it in giving the reason and the number of items you want to return.
- Pop the form into your package - the return address is written on it.
You are legally entitled to a maximum of 15 days from the shipping day of your package to return your products. Only products in their original conditions (with packaging and product unworn, unaltered, unwashed ...) will be refunded. Otherwise, the parcel will be returned to the sender.
Once your package has been received by our warehouse, you will receive your refund within 15 days directly in the account associated with the credit card used at the time of purchase.
Unfortunately, it is not possible to exchange items. If you want a new size, you'll need to return the original item and place a new order.